TERMS & CONDITIONS
The registration and on-line your account.
DO I WILL CREATED THE ACCOUNT TO BUY PRODUCT WITH COMPANY OR NOT?
– Yes, you
WHAT WILL I DO? WHEN I FORGET PASSWORDS, OR UNABLE PASSWORDS?
– If you forget your
TO PURCHASE ORDER PRODUCT.
HOW I CAN PURCHASE ORDER?
– You can purchase order in general form, or creating
START TO BUY THE PRODUCTS?
1. If you know, your search, you can start to choose products by search from products section such as shorts trouser women, you can see new products, from new menu products, or discount products from menu on website, if you have any your mind products, whether search from anywhere, easy way by printing, words, or products need, on the box to search, on our website.
2. If you found your products need to buy, choose
3. You can click on the button, see products basket, in order to see the products in your basket or button payment, when success your products order.
4. If you satisfy your products in your basket, please fill information, channel to the payment completed in order to the company, will
5. After finished this process, you will
HOW CAN I PAY THE PRODUCTS?
– The company has many
1. To transfer the money by bank account, after transfer the money by bank account of
HOW I CAN FOLLOW MY PRODUCTS STATUS?
– You can follow your products with us, by received of Track Number, which will send to confirm delivery,
1. DHL Click here
2. Thailand Post Click here
I HAVE MADE PURCHASE ORDER ALREADY, I CAN CORRECT OR CANCEL MY PRODUCTS OR NOT?
– If you need to change or cancel products order (add, change address, delivery form, and more or cancel the products) please contact the company within 1 hour, after making the purchase order, please contact to Customer Service Department, every
SIZE AND PRODUCTS STOCK
I CAN ORDER THE PRODUCTS FROM WEBSITE, WHILE DON’T HAVE IN THE STOCK OR NOT?
– You can order to purchase the products in the stock at the present only, however, normally the company will add the products in the website regularly, please check before
DO YOU HAVE A SCHEDULE SIZE?
– Click here to see
PROMOTION AND COUPON DISCOUNT
I HAVE PROMOTION PASSWORD, HOW I CAN USE?
– You can type promotion code or discount coupon in the promotion code or discount coupon in the part of “sum up of purchase order” in the payment channel and click on the button “adjust” in order to change the products in the purchase items, if you don’t change here, the company will
TRANSPORTATION AND TO PRODUCTS DELIVERY
WHEN I ORDER THE
– When the company received
– Products delivery within Thailand
– International delivery
DO I HAVE TO PAY CUSTOMS AND IMPORT TAX OR NOT?
– The customs
– The company
WHEN MY PRODUCTS WILL DELIVERY?
TO RETURN AND PRODUCTS CHANGE
I WILL RETURN THE PRODUCTS OR HOW TO CHANGE THE PRODUCTS?
– The company will not
Asava Co.,Ltd. (Head Office)
1, 1/1, 1/2 Soi Sukhumvit 45 (Suksamer),
North KlongTon, Wattana, Bangkok 10110, Thailand
By the cost of product change delivery, the company will responsible such above cost, by transfer the cost to you, please record and keep the evidence delivery by post or the other delivery service reference your document, when occur the problem, in case of the company doesn’t received the parcel or your products, the company will not change the products, but no size, or no color, as your need, the customer service will contact to you.
In case of you mis-order, then the company will send the correct order which received from you, the company will not return for the change every case. Please check the purchase order or your products before confirm the order.
The company has quality teamwork, oversee the products environment, by all products will be check the type, form, color and size correct to the order in details before delivery.
HOW CAN I DO? IF I HAVE ANY PROBLEM WITH OUR WEBSITE BROWSER INTERNET?
– Our customer, Please make sure, you are download new update version of internet browser, which will be able
I AM CUSTOMER, HOW CAN I CONTACT TO YOU?
– If you have any question or any problem, please contact to Customer Service Department, by the following:
1. Send information, by fill the details in the form on-line Click Here
2. Send e-mail address: firstname.lastname@example.org
3. Telephone 02-662-6526-7 extend 45 (Monday – Friday 09.00 น. – 18.00 Thailand)